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planet.training - Onboarding
3 steps to the new planet.training
Welcome to the guide for the new and improved platform, which replaces the old planet.training application.
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Step #1
Sign up for the new app
Your old login won’t work here — this is a brand new platform. You can request a data import in the next step.
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Step #2
Request your data import
Once signed in, go to your profile menu and click "Request data import." Within approx. 24-48hours we'll transfer drills, teams, players, and other essentials from your old account.
Note: Some content, such as session plans inside the training sessions cannot be imported due to completely new structures in the new app.
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Step #3 - Important for admins
Re-assign user permissions
Data import complete – what now? After successfully importing your data, you have to invite your imported members to the new platform under “Member Management” and assign them with the new permission templates so that they can work in the app as usual.
Note: If you want to start fresh with your club without importing data from the old app, you can ignore this step.
You might be wondering..
...Why a new app?
Over time, our platform outgrew its foundations. We rebuilt planet.training from the ground up to provide:
A modern, faster, mobile-ready experience
Better usability and more flexibility for clubs and associations
New features based on feedback from our community
Instead of endlessly patching the old system, we created something better — and we're just getting started.
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Switching to the new app
Frequently Asked Questions
Do I need to pay again?
If you had a valid subscription in the old app, your subscription will be automatically transferred to the new app when you request the data import.
Why can't I login with my email and password?
As described in the steps above, the old and new app are completely separate, so you need to sign up from scratch before we can import your data and subscription.
Can all my data be transferred?
Yes, we can transfer almost all of your data. We can import drills, drill collections, training sessions, tactics, gamedays, statistics, teams, players and their stats, as well as club members, and session statistics.
Only permissions need to be re-assigned manually to each member, since we are now working with smart templates, that will make your collaboration more effortless than before.
Good to know: Our old platform will remain accessible for some time, so you can easily copy-paste your sessions
Can I use both apps at once?
We don’t recommend it. Once you import your data into the new app, we suggest using it exclusively, as syncing between both apps is not possible after the initial data import.
Where can I get help?
Our support team is here to help. Just use the chat in the app, or email us at support(at)planet.training or reach out through our contact form.
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